Help & Support

Answers to the most common questions. Can't find yours? Email us — a human reads every message.

How do I convert a photo into a pattern?

Tap New Pattern → From Photo, pick an image, then adjust pattern width, fabric count and number of colors. The preview updates live. Turn on Remove Background to keep only your subject, and use the Light Effects sliders to fine-tune before creating.

What do Fabric Count and Finished Size mean?

Fabric count is the number of stitches per inch of your fabric (Aida 14 = 14 stitches per inch). A 100 × 75 stitch pattern on 10-count fabric finishes at 10.0 × 7.5 inches; the same pattern on 14-count finishes smaller. StitchX shows the finished size as you change either value.

How do I track my stitching progress?

Open a pattern and switch to Progress mode. Tap or swipe across stitches to cross them off; the completion bar and stitch counts update instantly. Use the menu to reset progress at any time.

How do I share a pattern with a friend?

In the editor menu choose Share Pattern. This sends a .stitchx file via AirDrop, Messages, mail — anything in the share sheet. Your friend taps Import Pattern in their library to open it. Progress is not included in shares; everyone starts fresh.

How do I print my chart?

Choose Export PDF in the editor menu. The PDF includes a color cover with fabric math, symbol chart pages with bold lines every 10 stitches, and a full floss legend with DMC numbers and stitch counts.

What's included in the free version?

One custom pattern and one example pattern, with every tool unlocked — PDF export, photo conversion, progress tracking, sharing. Premium (a one-time lifetime purchase) removes the limits: unlimited patterns and all examples.

I bought Premium on another device. How do I restore it?

Open More → Restore Purchases while signed in to the same App Store or Google Play account. Your lifetime unlock will be restored at no charge.

Which languages does StitchX support?

English (US, UK, Australia, New Zealand, Canada), Türkçe, Azərbaycanca, Русский, Українська, 日本語, Ελληνικά, Deutsch, Nederlands and Español. Change it in More → Language, or follow your system language automatically.

Still stuck?

Email [email protected] — include your app version (shown in More) and we'll get back to you quickly.